Gracida
An AI-powered CRM & ERP that transformed Gracida's industrial operations.
Industry
Manufacturing
Services
AI, Custom Software, Automation
Timeline
6 months
Year
2024
Manual processes were holding back growth
Gracida Industrial Processes needed a system that unified their B2B sales pipeline, supplier management, inventory catalog, and technical documentation. They also required artificial intelligence to process documents, search their knowledge base, and generate predictive analytics for decision-making.
Main dashboard — 63 active leads, $327K pipeline, 71 clients and AI Assistant with predictive analytics
An AI-powered enterprise CRM
We built a multi-tenant enterprise CRM in Flutter with a complete sales pipeline, supplier management, inventory catalog, document module with OCR using Google Document AI, intelligent search with Vertex AI Search, KPI and analytics dashboards, role-based system, scheduled notifications, and Google Cloud infrastructure with Terraform.
B2B sales pipeline — 66 leads across Engineering, Quote and Negotiation stages. Industrial clients: Denso (Toyota), Mesanine, Bimbo
Gracida CRM — industrial project pipeline: Conveyor systems, Juguetes/Marinela, transport systems, repair and fazonado
Iterative design with continuous feedback
We worked in two-week sprints with constant reviews from the Gracida team. We started with the sales pipeline, then integrated Document AI for processing technical documentation, and finally deployed Vertex AI Search for intelligent search across the entire knowledge base.
Purchase orders on iPad — $3.7M in active orders with traceability by folio, supplier and status
The Results
Numbers that matter
40%
Efficiency improvement
3x
Return on investment
-60%
Manual processes