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Services/Custom Software Development

Software for Auto Repair Shops That Runs Your Whole Operation

Most auto repair shops need software that a generic box never quite delivers: every shop repairs different makes, sources parts from its own suppliers, and depends on mechanics who need the full history of each vehicle, not just the customer's name. At AISDC we build a custom system for your shop, where every service order is tied to the vehicle's plate number, parts inventory updates in real time as pieces are used, and the customer gets an automatic WhatsApp alert when their car is ready. No whiteboards, loose notes, or spreadsheets that get lost between shifts.

How we work

1. Shop Discovery

We look at how you receive vehicles, how you currently create service orders (paper, WhatsApp, Excel), how you track parts, and what information you need to bill and follow up. We start from your actual process, not a generic shop workflow.

2. Custom Design

We define the modules your operation needs: service orders, a per-vehicle record, parts inventory, roles for front-desk staff and mechanics, and the customer notification rules you want automated.

3. Development and Integration

We build the system and connect it to WhatsApp Business for notifications, to your payment method, and — if you invoice — to your CFDI billing provider. We test every flow with real orders before going live.

4. Launch and Ongoing Support

We train your front desk and mechanics, migrate your existing parts catalog and customer history, and stay close during the first weeks of operation. After that we remain available for adjustments and new features.

What it includes

Digital Service Orders

Every vehicle that comes in generates a service order with diagnosis, parts, and estimated labor. The customer approves before work starts, and the mechanic sees exactly what to do without a single phone call.

Full Per-Vehicle History (by Plate Number)

Look up any vehicle by plate or VIN and see its full history: past services, parts used, recorded mileage, and mechanic notes. Useful for recurring diagnostics and for spotting maintenance a customer is overdue for.

Parts Inventory Control

Every part used on an order is automatically deducted from inventory. You get alerts when a fast-moving part is running low, and you know exactly what margin each part sold is leaving you.

Automated Customer Notifications

The system notifies customers by WhatsApp when the diagnosis is ready, when a quote needs approval, and when the vehicle is ready for pickup. Fewer "is my car ready?" calls and better-informed customers.

Quotes and Digital Approval

Generate quotes broken down by part and labor, and send them to the customer for approval from their phone. There is a record of exactly what was approved and when, with no ambiguity at checkout.

Reports by Mechanic and by Service

See how many orders each mechanic closes, which services generate the most revenue, what the average ticket looks like, and how workload shifts week to week. Information to decide with, not just to file away.

Use cases

Multi-Brand General Repair Shop

Shops that take in any make need a flexible system for diagnostics, parts from multiple suppliers, and mechanics with different specialties. The software organizes everything by service order regardless of vehicle brand.

Specialized Shop (Brakes, Transmissions, Electrical)

When you focus on one type of repair, the system adapts to your checklist and your specific parts, instead of loading general-service modules you never use.

Multi-Location Repair Chain

Centralized visibility into orders, inventory, and productivity per location, while each shop keeps running its day-to-day without depending on headquarters staying connected at all times.

Shop with Fleet Contracts

Companies with several vehicles need consolidated reports by unit and by fleet, preventive-maintenance history, and grouped billing. The system keeps each fleet separate without mixing its data with individual customers.

Integrations

WhatsApp Business API (customer notifications)CFDI 4.0 electronic invoicing (Mexican SAT)Payment terminals and gateways (Clip, Conekta, Stripe)Mercado PagoGoogle Calendar (appointments and vehicle intake)Excel and Google Sheets (parts catalog import)

Frequently asked questions

What is custom software for auto repair shops?+

It's a system designed specifically around how you operate: how you create service orders, how you track parts, and how you notify customers. Unlike a generic system, you don't have to bend your shop to fit modules that don't match your actual process.

How is it different from an off-the-shelf shop management system?+

An off-the-shelf system covers the average shop, so it often falls short on your own rules: your parts categories, how you quote labor, or your customer notification rules. A custom build starts from your real operation from the first module, and grows with you without per-feature licensing you never asked for.

Does the system send automatic WhatsApp notifications to customers?+

Yes. We configure automatic alerts for whichever stages you choose: diagnosis ready, quote pending approval, work in progress, and vehicle ready for pickup. The customer gets the message without front-desk staff calling one by one.

Can I keep a history for each vehicle by plate number?+

Yes, it's one of the core modules. Every vehicle gets its own record by plate or VIN, and that record accumulates the full history of services, parts used, and mechanic notes, no matter which customer brings it in each time.

Should I go custom or use a standard system for my shop?+

It depends on the size and complexity of your operation. If you run multiple locations, fleet contracts, or your own parts and commission rules, a custom build gives you control a standard system can't match. If you run a small shop with simple processes, an off-the-shelf tool may be enough for now. At AISDC we evaluate your case honestly before proposing any development.

Ready for your custom CRM?

Tell us how your real estate business operates and we will propose a system designed for your process.

Talk to AISDC

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