Services/Custom Software Development
At AISDC we build custom clinical laboratory software designed around your actual workflow: order intake, sample handling, result release, and direct interfacing with your analyzers. A lab handles sensitive information every single day — tubes that cannot be mixed up, results that need to go out on time, and patient data that demands tight control — and when that process lives in spreadsheets, paper logbooks, or a generic system that was never built for a laboratory, traceability errors and delayed turnaround become part of the routine. We design the system together with your clinical analysis team, not as a generic template forced to fit.
We review how orders enter your lab, how you label and move samples between areas, which analyzers you run, and how results reach patients today. We pinpoint where traceability breaks down or data gets captured twice.
We define the modules, the status a sample moves through (received, in process, validated, delivered), role-based permissions — front desk, technician, lab director — and the interfaces you need with your analyzers and your billing.
We build the system and connect it to your analyzers, your electronic invoicing, and the channels you use to let patients know a result is ready. Every interface is tested in a controlled environment before it touches live operations.
We train your front desk, technicians, and lab director, migrate your existing records where applicable, and stay close during the live launch. Afterward we remain available for adjustments, new features, and technical support.
Register the patient, the ordering physician, and the requested tests in a single form. The system automatically builds the required tube and sample list based on the requested panel, without relying on front-desk memory.
Every sample gets a unique code from collection through result delivery. At any point you know which area it is in, who handled it, and how long it has been there — cutting down on lost samples and patient mix-ups.
We connect the system to your analyzers using the protocols the industry already runs on (HL7, ASTM), so results flow straight from the instrument into the patient record with no manual entry and no transcription errors.
The lab director reviews and releases each result from a panel built for that workflow, with the patient prior-value history on screen to catch meaningful shifts before a result goes out.
The system automatically flags out-of-range critical results and triggers an alert so the lab can notify the physician or patient right away, with a log of who made the call and when.
Patients download their signed result from a dedicated portal, or get it by email or WhatsApp the moment it is released — no trip back to the lab, no calling in to ask if it is ready.
A lab with one or a few branches ready to move off paper: order intake, sample labeling, result validation, and patient delivery in a single system, without per-user licensing that does not match your actual size.
When part of your operation depends on field staff, the system schedules home visits, confirms the phlebotomist route, and syncs collected samples with the central lab as soon as there is a connection.
If you take orders from outside physicians or clinics that outsource testing to you, the system separates the workflow by agreement, applies the pricing and turnaround times agreed with each institution, and delivers results through each institution's preferred channel.
A central dashboard gives you visibility into volume, turnaround time, and performance by branch, while each collection point runs its own intake flow and samples requiring central processing travel with full traceability.
A LIS (Laboratory Information System) is built specifically for a clinical lab workflow: order intake, sample traceability, analyzer interfacing, and result validation. Generic office software might handle your billing or your calendar, but it does not understand the life cycle of a sample or connect to your instruments, so you end up running duplicate processes outside the system.
In most cases, yes. During discovery we review the brand and output protocol of your instruments — typically HL7 or ASTM — and build the matching interface so results flow straight into the patient record with no manual entry. If your equipment uses an uncommon protocol, we evaluate it before committing to a timeline.
You choose the channel: an online portal accessed with a folio or personal account, automatic email delivery, or a WhatsApp notification once the result is released. In every case the result only goes out after the lab director has validated it.
The system is built to support the controls a Mexican lab needs to operate, such as NOM-007-SSA3-2011 on the organization and operation of clinical laboratories: full sample traceability, a record of who processed and who released each result, and a backed-up patient record. Actual regulatory compliance still depends on your internal processes and your responsible staff — the software is the tool that supports those controls, not a substitute for them.
It depends on your volume and how standard your operation is. An off-the-shelf LIS can be enough if your processes are conventional and you do not need specific integrations. If you run particular equipment, have agreements with clinics that need their own workflows, or have processes a packaged system does not cover, a custom build gives you full control over how your lab runs without paying for features you never use. At AISDC we evaluate your case honestly before proposing any development.
Tell us how your real estate business operates and we will propose a system designed for your process.
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