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Services/Mobile App Development

Custom Delivery App: Customer, Driver, and Business in One System

A custom delivery app brings together the three pieces that usually run separately: the app your customer orders from, the app your driver uses to pick up and deliver, and the dashboard your business uses to manage orders, zones, and payments. At AISDC we build that entire system from scratch, so you are not paying commission to a third-party platform on every single order. We define your coverage zones, delivery rates, payment methods, and driver assignment rules around how your business actually operates, whether that is a restaurant with its own fleet, a local shop, or a multi-branch operation.

How we work

1. Assessing Your Delivery Operation

We review how you take orders today, how many drivers you manage, how you define zones and rates, and how time-sensitive deliveries are for your business. We start from your real operation, not a generic delivery flow.

2. Designing the Three Apps and the Dashboard

We define the screens and features of the customer app, the driver app, and the admin dashboard, along with order assignment rules and coverage zones with their rates.

3. Development, Tracking, and Payment Integration

We build the apps with real-time GPS tracking and connect them to your payment gateways, WhatsApp Business for notifications, and, where applicable, your invoicing system.

4. Launch and Ongoing Support

We publish the apps on Google Play and the App Store, train your team and your drivers, and stay close during launch. Afterward we remain available for adjustments, new features, and technical support.

What it includes

Customer App

Your customers place orders, choose a delivery address, pay from the app, and track order status in real time, from confirmation to arrival at their door.

Driver App

Your drivers receive assigned orders, see the optimal route, mark each delivery stage (picked up, en route, delivered), and check their history and payouts from their own phone.

Business Control Panel

A dashboard where you see every active order, each driver location, average delivery times, and payment status, without relying on manual reports.

Real-Time GPS Tracking

Both your customer and your business see the order location on a map at every moment, with an estimated arrival time that updates as the driver actually moves.

Coverage Zones and Dynamic Rates

Define the zones where you deliver, the delivery cost per zone or distance, and special rules like a minimum order amount or a surcharge during peak hours.

Integrated Payments and Push Notifications

Your customers pay by card or cash on delivery from the same app, and get push notifications at every order status change, without calling in to ask.

Use cases

Restaurant or Chain with Its Own Driver Fleet

Instead of paying a per-order commission to an outside aggregator, you get your own ordering app and your own fleet, with full control over delivery times and a direct relationship with the customer.

Shop or Convenience Store with Home Delivery

Offer local delivery without depending on third parties, with coverage zones defined by neighborhood and shipping rates calculated automatically based on distance.

Pharmacy with Urgent Deliveries

Real-time tracking and fast driver assignment matter as much as the order itself when delivery time is critical.

Multi-Branch Business with Delivery Zones

Each branch dispatches only the orders in its own coverage zone, with assignment rules that keep a driver from crossing into another branch's territory.

Local Courier or Parcel Delivery Company

The same three-app model — customer, driver, business — works for package and document deliveries, not just food.

Integrations

WhatsApp Business API (order and delivery notifications)Stripe, Mercado Pago, and OpenPay (card and bank transfer payments)Google Maps Platform (routing, geolocation, and ETA)Firebase Cloud Messaging (push notifications)Electronic invoicing / CFDI (Mexican SAT compliance)Google Play Console and App Store Connect (app publishing)

Frequently asked questions

How many apps does a custom delivery development include?+

Typically three pieces: the app for your customers, the app for your drivers, and a web control panel for your business. All three share the same database, so an order updates in real time across all of them.

Can I avoid the commission charged by third-party delivery platforms?+

Yes, that is one of the main reasons businesses build their own app. With your own ordering app and your own fleet, you do not pay a per-transaction commission to an aggregator, and you keep a direct relationship with your customer.

Can the app show real-time order tracking?+

Yes. We integrate GPS so both the customer and your business can see the driver location on a map along with an estimated arrival time, updated as the delivery actually progresses.

Can I set different coverage zones and rates per zone?+

Yes. We configure the zones where you deliver, the shipping cost per zone or distance, minimum order amounts, and special surcharges during high-demand hours, based on your business rules.

What is the difference between this and using a generic delivery app?+

A generic delivery app is built for many businesses to compete inside the same platform, and it charges a commission per order. A custom app is yours, reflects your brand, your zones, and your business rules, and does not depend on a third party deciding to change its terms.

Ready for your custom CRM?

Tell us how your real estate business operates and we will propose a system designed for your process.

Talk to AISDC

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