A WhatsApp chatbot powered by artificial intelligence meets your customers on the channel they already use every day: it answers catalog questions, takes orders, books appointments, and follows up on a sale without your team typing every message. At AISDC we build it on your business number, connected to the official WhatsApp Business Cloud API, and train it on your own data through RAG so it answers with real information instead of generic replies. When a conversation goes beyond its scope, it hands off the chat to a person on your team with the full history, so the customer never has to repeat what they already wrote.
We look at how you handle customers on WhatsApp today: which questions come up again and again, where a sale gets lost, and which tasks (booking, quoting, tracking an order) eat up the most of your team's time.
We define the sales, support, and booking flows, and load your catalog, pricing, hours, and FAQs into a dedicated knowledge base so the chatbot answers using real information about your business.
We register your number on Meta's Cloud API (or migrate your current account without losing your contact history) and create the approved templates you need to message a customer outside the 24-hour window.
We publish the chatbot, review real conversations from the first weeks, and adjust flows and answers based on what your customers actually ask. After that we stay available for new features and technical support.
Customers get catalog and pricing answers, build their order, and get a payment link without leaving the conversation or downloading an app. The bot confirms availability and logs the sale in your system.
Customers book, reschedule, or cancel an appointment right on WhatsApp, and the bot sends an automatic reminder before the date to cut down on no-shows, without anyone on your team making a call.
The bot uses RAG to answer open-ended questions with data from your catalog, policies, and internal documentation. When it doesn't know something, it says so and offers a handoff instead of making up an answer.
When a conversation goes beyond the bot scope, the deal size, or the customer explicitly asks for a person, the chat moves to an agent with the full history, so the customer never has to repeat themselves.
If you run different branches or teams (sales, support, collections), we configure the bot to route each conversation to the right flow and team based on the number, keyword, or message context.
See how many conversations the bot resolves without human help, where handoffs happen, which questions come up most often, and which messages convert best, so you keep refining the flow with real data.
The bot answers catalog and pricing questions, takes the order inside the chat, and sends status updates (confirmed, in progress, shipped), so a salesperson does not have to type every message.
Clinics, repair shops, and offices use the bot so customers can book, reschedule, or cancel an appointment directly on WhatsApp, with automatic reminders the day before to cut down on no-shows.
The bot resolves common questions about warranty, product use, or service status using real information from your documentation, and hands off refund or complaint cases to a human.
Before a prospect reaches a salesperson, the bot asks what matters (product of interest, budget, urgency) and only hands off the conversations that match your definition of a qualified lead.
Using approved marketing templates, you reopen conversations with customers who left an order unfinished or have not bought in a while, following Meta's rules for messages sent outside the 24-hour window.
It depends on the complexity of your catalog and integrations, but registering and verifying your number on Meta's Cloud API usually takes 3 to 10 business days, and building the agent, templates, and testing adds another 3 to 6 weeks. We give you a concrete timeline after reviewing your case.
In most cases, yes — we migrate your current number to the Cloud API without losing your contacts or the chat history visible to your customers. If your number is tied to the regular WhatsApp Business app, we walk you through the migration process before we start.
Yes. We configure handoff rules based on topic, deal size, or an explicit request from the customer. The human agent receives the chat with the full conversation history, so the customer never has to repeat what they already told the bot.
When a customer messages you, you have 24 hours to reply freely. After that, Meta requires a pre-approved template, for example for an appointment reminder or a promotion. We design both the in-window conversation flows and the templates needed to reach the customer outside that window.
It doesn't follow a rigid decision tree: it uses RAG to answer open-ended questions with your real catalog, pricing, and policies, and it knows when to hand off a conversation instead of making up an answer when it doesn't know something.
Tell us how your real estate business operates and we will propose a system designed for your process.
Talk to AISDC