A well-built ecommerce chatbot does not just answer questions — it sells. It connects to your real catalog, builds the cart inside the same conversation, reports order status, and messages back the customer who left a purchase halfway done. At AISDC we build it on top of your own store and payment stack, not as a generic FAQ bot. It runs on WhatsApp, on your website, or both, and integrates with whatever platform you already run on: Shopify, WooCommerce, Mercado Shops, or a custom build. The result: fewer lost carts, fewer repeat support tickets, and sales that close without a human agent having to be awake to make it happen.
We review your catalog, your ecommerce platform, your checkout process, and the questions your support team answers most often. We identify where in the funnel carts are lost and which doubts stall the purchase.
We design the conversation flow around how you actually sell: how the catalog is presented, how the cart is built, when a related product gets offered, and at what point a human takes over.
We connect the chatbot to your live catalog (Shopify, WooCommerce, or another platform), your payment gateway, and, where applicable, your invoicing system, so the conversation ends in an actual sale, not a promise.
We launch with active monitoring, track conversion rate, recovered carts, and reasons for handoff to a human, and refine the flow using real data from your first weeks in production.
Customers ask about a product, size, color, or availability in natural language and the bot answers from your live inventory, not a stale, hardcoded catalog.
The bot builds the cart, adds items, applies the active coupon, and hands over a payment link or your store checkout, so the customer never has to leave the conversation to buy.
When a customer asks "where is my order?", the bot answers with the real status pulled from your ecommerce platform or carrier, so your team never has to look it up by hand.
When someone adds products and never completes checkout, the chatbot messages them back on WhatsApp with a reminder and, if your strategy calls for it, a targeted incentive to close the sale.
Based on what the customer already viewed or bought, the bot suggests complementary products or higher-margin alternatives, mirroring what your best in-store salesperson would do.
When a conversation goes off-script — a complaint, a complex return, a very specific question — the chatbot hands the full thread to a person, so the customer never repeats what they already said.
When the same team answers catalog questions, processes sales, and tracks orders, the chatbot absorbs the repetitive volume and leaves the human team the conversations that actually need judgment.
Apparel, footwear, electronics, or parts stores with many variants generate repetitive pre-purchase questions. The bot answers with the right spec in seconds instead of making the customer wait.
If a meaningful share of your sales is lost between "add to cart" and "pay," an automated WhatsApp recovery flow wins back a portion of those sales without manual campaigns.
Brands selling through both WhatsApp and their website need catalog, inventory, and order status synced across channels; the chatbot is the conversational touchpoint for both.
When different sellers list on your platform, the chatbot filters catalog and availability questions per seller before escalating, reducing the load on your central support team.
A generic support chatbot answers FAQs, but it does not sell. An ecommerce chatbot is connected to your real catalog and payment gateway, so it can build a cart, charge for it, and track an order inside the same conversation, not just describe them.
Yes, either through a payment link generated in real time with your gateway (Stripe, Conekta, or OpenPay) or by routing the customer to your store checkout with the cart already built. Which option fits depends on your platform and whether you want the sale to close inside the chat or on your site.
It detects when a customer builds a cart on your store or in the conversation and does not complete payment, then after a set delay sends a reminder with the exact products they left behind. It is a fully automated flow, with no manual cart-by-cart follow-up from your team.
Yes. We connect the chatbot to your live catalog, so if you change a price, sell out a product, or launch a promotion on your platform, the bot reflects that update immediately, with no manual inventory duplication.
The chatbot recognizes when a conversation is outside its scope: a complaint, a return, or a very specific question. At that point it hands the full thread to a human agent with all the context, so the customer never has to explain their issue from scratch.
Tell us how your real estate business operates and we will propose a system designed for your process.
Talk to AISDC