A chatbot for clinics handles your patients over WhatsApp around the clock: it books appointments, confirms times, sends reminders before the visit, and answers your practice's common questions without your front desk answering every single message. At AISDC we build it around your clinic or practice, connected to your real schedule, with basic triage that helps sort patient urgency from the symptoms they describe, without issuing diagnoses or replacing clinical judgment. All patient data handling follows privacy best practices, with access to sensitive information kept restricted.
We review how you book today — by phone, manual WhatsApp, or an existing scheduling system. We identify hours per doctor or specialty, visit lengths, and the cancellation rules you already use.
We define the flows for booking, confirming, rescheduling, and canceling, plus the initial triage questions (reason for visit, general symptoms, perceived urgency) that help your front desk prioritize without the bot diagnosing anything.
We build the chatbot on the WhatsApp Business API and connect it to your calendar or scheduling system, so every appointment booked by the bot shows up in real time where your team already works.
We put the chatbot into production, train your front desk on the cases that escalate to a person, and stay on to adjust questions, hours, or messages as your clinic's needs change.
Patients choose specialty, doctor, and an available time slot directly in the conversation, no calling or waiting for someone to pick up. The appointment lands in your calendar instantly.
Sends reminders before the visit to reduce no-shows, with the option to confirm, reschedule, or cancel from the same WhatsApp message.
Asks structured questions about the reason for the visit and perceived urgency to help your team prioritize care. The bot never diagnoses or replaces a doctor's assessment.
Answers common questions instantly: how remote care works, what to prepare before the visit, required documents, accepted payment methods, and cancellation policies.
Access to each patient's information is limited to what is needed to book and follow up on the appointment, with access controls designed to protect sensitive health data.
When a case calls for it — an urgent symptom, a specific clinical question, or a request outside the bot's flow — the conversation transfers to your front desk or the on-call doctor without the patient losing context.
Automate booking and reminders without hiring more front-desk staff, freeing up time to attend to patients who are already in the office.
The chatbot routes each patient to the right doctor and time slot based on the specialty they need, avoiding scheduling mix-ups across different practices.
Cuts down phone call volume for simple appointment booking, letting your front desk focus on cases that genuinely need personal attention.
Automatically sends reminders for follow-up or periodic checkups, without relying on someone manually checking the calendar every week.
The initial triage helps flag which patients need to be seen sooner that day, so your team can organize the schedule with that information before the patient arrives.
No. The chatbot asks structured questions to understand the reason for the visit and help prioritize the schedule, but it never diagnoses, prescribes, or replaces a doctor's assessment. Any clinical decision always stays with your medical team.
Access to each patient's information is limited to what is needed to book and follow up on their appointment, with access controls and good practices for handling sensitive health data. We do not expose clinical records or medical information within the chatbot flow.
In most cases yes, as long as your system has an available API or accepts standard integrations. During the initial discovery phase we review your current tool and define the connection method before building the chatbot.
The triage flow identifies wording and answers that point to a possible emergency and immediately escalates the conversation to a person on your team or the on-call doctor, instead of trying to resolve it inside the bot.
This chatbot focuses on the patient conversation over WhatsApp: booking, reminders, and basic triage. If you need to manage records, billing, supply inventory, or the whole practice, check out our clinic and practice management software, which can integrate with this same chatbot.
Tell us how your real estate business operates and we will propose a system designed for your process.
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