By the Numbers
Avg. Latency (end-to-end)
Speech Recognition Accuracy
Calls Handled Daily
Customer Satisfaction
How It Works
We design the conversation flows, persona, and voice characteristics for your agent. This includes mapping intents, defining fallback behaviors, and scripting key interactions.
We wire together the STT, LLM, and TTS components with LiveKit's real-time infrastructure. Silero VAD ensures clean audio segmentation for accurate turn-taking in conversations.
The voice agent is connected to your business systems via function calls. Reservation APIs, CRM lookups, and database queries are made available to the agent as callable tools.
We rigorously test with diverse accents, background noise, and edge cases. After fine-tuning latency and accuracy, the agent goes live with real-time monitoring dashboards.
Ultra-low-latency audio streaming via LiveKit with Silero VAD for precise voice activity detection. Conversations feel natural with sub-second response times.
Groq-accelerated Whisper models transcribe speech with exceptional accuracy across accents and noise conditions. Supports Spanish and English with automatic language detection.
Cerebras-hosted language models process transcribed speech and generate intelligent, contextual responses. The agent understands intent, handles multi-turn dialogue, and performs actions.
Google Cloud TTS produces human-like voice output with appropriate prosody and emotion. Multiple voice profiles and languages ensure the agent matches your brand personality.
Built-in function calling enables the voice agent to check availability, create bookings, and confirm reservations. Integrates directly with your calendar and booking systems.
Voice queries are converted to vector embeddings and matched against your knowledge base. Customers can ask complex questions naturally and receive accurate answers instantly.
Use Cases
A restaurant deploys a voice agent to handle reservation calls 24/7. The agent checks table availability, confirms party size and dietary preferences, and sends a confirmation via SMS after booking.
A healthcare clinic uses a voice agent to manage appointment bookings by phone. Patients call, describe their needs, and the agent finds available slots with the right specialist.
A logistics company runs a voice agent that lets customers check delivery status by calling in. The agent looks up orders in real time and provides estimated arrival times without hold queues.
A restaurant deploys a voice agent to handle reservation calls 24/7. The agent checks table availability, confirms party size and dietary preferences, and sends a confirmation via SMS after booking.
A healthcare clinic uses a voice agent to manage appointment bookings by phone. Patients call, describe their needs, and the agent finds available slots with the right specialist.
A logistics company runs a voice agent that lets customers check delivery status by calling in. The agent looks up orders in real time and provides estimated arrival times without hold queues.
Technology Stack
Let's discuss how this solution fits your business.