We developed EXOMA's sales chatbot: AI agent on WhatsApp with Google Gemini, intelligent product search, and complete sales process automation.
EXOMA Peptides needed to automate their sales and customer support process that was handled manually via WhatsApp. Sales agents couldn't keep up with growing demand and response times were slow, losing potential sales.
We developed an AI sales agent integrated directly into WhatsApp, powered by Google Gemini and Vertex AI Search. The bot accesses the entire product knowledge base through automatic document scraping, answers customer questions intelligently, guides the purchase process, and escalates to human agents when needed. All with Cloud Functions and Firestore backend.
24/7 AI sales agent available on WhatsApp
Intelligent responses based on complete product catalog
End-to-end sales process automation
Escalation to human agents when needed
Drastic reduction in response times